Terms & Conditions


The private charter fee is in South African Rands and includes use of the yacht, captain and crew.

To reserve the charter 50% non-refundable, non-transferable deposit is required. 7 working days prior to the charter date the balance will need to be paid. Should the charter date be less than 7 working days, full payment is required to secure the private charter booking.

Banking details or secure payment link will be supplied.

The CHARTER COMPANY may cancel a booking should the CHARTERER fail to make payments as noted above.


If the CHARTER COMPANY cancels the trip for whatever reason the CHARTER COMPANY will endeavour to re-book the yacht or a FULL refund will be made. Refunds will be made within 5 working days.

If the CHARTERER cancels the trip half of the full payment is forfeited. If the Charterer cancels within 7 days of the charter, no refunds will be paid. For a NO SHOW, NO REFUND!

In exceptional circumstances the CHARTER COMPANY will endeavour to re-book the yacht or a FULL refund will be made.

COVID-19 regulations

Please note that changes from the South African Government or SAMSA could change the total pax allowed onboard. Should regulations change at any time due to government announcements. We will reschedule of your charter to a future date suitable for you. NO REFUNDS will be provided, ONLY RESCHEDULING.


The CHARTER COMPANY may terminate the charter, without refund, or recourse from the CHARTERER, or remove one or more persons from the yacht due to actions by the CHARTERER which in the opinion of the Captain jeopardises the safety of the yacht or persons on board.


The CHARTERER may supply own catering. There is a fully stock bar onboard, stock is dependent on availability.                                                                                                                            

Own alcohol may be supplied with prior notification to the CHARTER COMPANY, however a R2,000 corkage fee will apply.  You can provide your own wine & sparkling wine ONLY for R100 per bottle. Please ensure these drinks are kept in your own containers and chilled with your own ice (no ciders, spirits, soft drinks, beers are allowed as it can be bought at our Bar on board).


The CHARTER COMPANY agrees to keep the yacht fully insured against fire, marine risks, collision risks and indemnity coverage for the full term of the charter period. The CHARTERER shall not be liable for any such risk.

The CHARTER COMPANY shall not be held responsible for loss or damage to personal property or any injury suffered by the CHARTERER, or any member of its party during the term of this charter, regardless of whether any such loss or injury occurs on board the yacht or elsewhere. More specifically but without limiting the foregoing, the CHARTER COMPANY accepts no responsibility or liabilities for accidents, injuries or death related to swimming and or the use of its allied equipment, whether or not supplied by the CHARTER COMPANY or the CHARTERER.

The owners/mangers or their agents, the master, officers and crew of the IQ CATAMARAN VESSEL do not accept any liability for loss of life, personal injury or illness to any person/s or loss of damage to their property whilst on or near the vessel, nor any liability for such happenings as a result of the consumption by such person/s of food and drink.

CAPE TOWN HELICOPTERS / OCEAN EXPERIENCES, its owners, employees, agents, and contractors will not be held liable for any loss, theft or damage to any personal belongings on the property or the vessel, including but not limited to, cash, jewellery, electronic equipment, sporting and recreational equipment.


Force majeure is defined as any cause attributed to acts of God, accidents, natural disaster, industrial action, unsuitable weather conditions or other natural occurrences beyond the reasonable control of the CHARTER COMPANY not caused by the CHARTER COMPANY’S negligence. No warranty is made as to the suitability of weather with respect to the charter. The Captain shall have the option of terminating or cancelling the charter any time that he deems necessary.


Right of admission reserved, and all passengers are required to be in possession of valid

boarding ticket before boarding the vessel.


Ensure all passengers are respectful of the boat and its contents, any damages caused will be the responsibility of the main booking contact person and they will be held liable for any costs incurred.


Parking could be hard to find in season, please keep this in mind.

We have blankets on board for those cold conditions.

Please bring sunglasses, hats, a jersey or windbreaker as well as non-deck marking shoes (e.g. trainers/deck shoes), no black soles or high heels. You will be required to remove your shoes or shoe covers will be provided.  

Bring a bathing suit and towel for those keen on taking a dip.

If you are running late, it will go into your scheduled time. So please give yourself sufficient time to arrive. Late arrivals will result in less time out on the water.

Please be so kind as to tip the crew. Tipping amount is at your own discretion.